速卖通店铺好评率:好评率=6个月内好评数量÷(6个月内好评数量+6个月内差评数量)。
(1)相同买家在同一个自然旬(自然旬即为每月1~10日,11~20日,21~31日)内对同一个卖家只做出一个评价的,该买家订单的评价星级则为当笔评价的星级(自然旬统计的是美国时间)。
(2)相同买家在同一个自然旬内对同一个卖家做出多个评价,按照评价类型(好评、中评、差评)分别汇总计算,即好中差评数都只各计一次(包括一个订单里有多个产品的情况)。
AliExpress store positive review rate: positive review rate = number of positive reviews within 6 months ÷ (number of positive reviews within 6 months + number of negative reviews within 6 months).
(1) If the same buyer only makes one review of the same seller in the same natural ten-day period (a natural ten-day period is from the 1st to the 10th, 11th to the 20th, and 21st to the 31st of each month), the star rating of the buyer's order will be the star rating of the current review (the natural ten-day period is calculated based on US time).
(2) If the same buyer makes multiple reviews of the same seller in the same natural ten-day period, they will be aggregated and calculated separately according to the review type (positive, neutral, negative), i.e., the number of positive, neutral, and negative reviews will be counted only once each (including the case where there are multiple products in one order).