The main ways to leave a message to a buyer on AliExpress are as follows.

1. Reply to order message The content of the order message mainly includes the failure of fund review, urging delivery, urging logistics, etc. The specific reply method: For example, if the order fund review fails, you can ask the buyer whether it is the first time to shop on AliExpress, and then tell them the reason for the failure of fund review, as well as the solution suggestions, to help them solve the problem. If it is to urge delivery, then you must highlight your product quality control and other aspects, such as strict quality control of the product before delivery to ensure that every buyer receives a favorite product. Buyers will also understand if you highlight your advantages from these aspects.

2. Internal letter reply template If the buyer places an order but fails to pay in time, the seller must also guide the buyer to pay through a reply, otherwise it is easy to cause the buyer to lose. The reply can first inform the buyer that you have received your order, but you have not paid yet, and whether you have encountered any problems; you can help with price, size and other issues, welcome to contact at any time, and urge payment appropriately. The words are very important.

3. After-sales dispute reply template Disputes commonly encountered by AliExpress sellers.