How do I contact the seller on AliExpress?
1、买家付款成功后，进入“等待卖家发货”状态，您可以在“交易”-“管理订单”-“进行中的订单”页面中选择“等待卖家发货”查询订单信息。
2、卖家可以自己联系货代公司发货，也可以使用UPS线上发货功能。在发货页面，你可以查看剩余的交货时间。
3、卖家发货后，需将正确的发货详细信息填写到“发货及物流信息”一栏中，包括承运方、货运跟踪号、发货状态等,填写完成后点击“提交”即可。
4、卖家发货成功并填写发货及物流信息后，订单进入“等待买家收货”阶段。您可以在“交易”-“管理订单”-“进行中的订单”页面中选择“等待买家收货”查询订单信息。
Professional answer
1. After the buyer has successfully paid, the order will enter the "waiting for the seller to ship" status. You can select "waiting for the seller to ship" in the "Transaction"-"Manage Orders"-"Ongoing Orders" page to check the order information.
2. The seller can contact the freight forwarding company to ship the goods themselves, or use the UPS online shipping function. On the shipping page, you can check the remaining delivery time.
3. After the seller ships the goods, the correct shipping details must be filled in the "Shipping and Logistics Information" column, including the carrier, freight tracking number, shipping status, etc. After filling in, click "Submit".
4. After the seller successfully ships the goods and fills in the shipping and logistics information, the order enters the "waiting for the buyer to receive the goods" stage. You can select "waiting for the buyer to receive the goods" in the "Transaction"-"Manage Orders"-"Ongoing Orders" page to check the order information.
There are many ways to contact sellers on AliExpress.
First, through the "Contact Supplier" button on the product page, you can directly send a message to the seller to ask product-related questions or discuss cooperation matters.
Second, the "Online Customer Service" function on AliExpress can communicate with the seller through real-time chat, answer questions and get more information.
Finally, you can also view the seller's store information, including the store website, contact email, etc., and contact the seller yourself for business response. In short, AliExpress provides a variety of ways to contact sellers. Choosing the right method can help you communicate with sellers more conveniently.
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