1. Customer complaint disputes

If there are complaints from customers due to various reasons of the product, such as slow delivery, slow speed, and product quality problems, in order to ensure the interests of consumers, the official AliExpress will freeze the funds and require the seller to solve the customer's problem. The funds will only be unfrozen when the negotiation is reached and the customer cancels the complaint.

2. The store has violated the rules

There are many types of violations on AliExpress, and you can find out about it yourself from the AliExpress customer service. If the merchant violates the relevant rules of AliExpress during the transaction or operation of the AliExpress store, the official also has the right to freeze the funds. The specific amount of freezing and when to unfreeze depends on the official's attitude.

3. There are security risks in the store

The security system of the AliExpress platform will monitor the security of the store. If it is found that there are security risks in the store, it may also automatically freeze the funds to protect the seller's financial interests. If you want to unfreeze in this case, you can contact the AliExpress customer service and apply for unfreezing after removing the security risks under their guidance.

Opening a store on AliExpress is not something you can do arbitrarily. You must follow the official rules to ensure the continued and stable survival of the store, so merchants must pay attention to skills.