Does AliExpress require customers to file a dispute before they can get a refund?
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1Person Answer
速卖通买家想要退款，必须通过提起纠纷来实现，但纠纷对店铺会有不好的影响，所以很多卖家选择用paypal退款。希望帮到你，还有问题，可追加。
Professional answer
If AliExpress buyers want a refund, they must file a dispute, but disputes can have a negative impact on the store, so many sellers choose to use PayPal for refunds. I hope this helps you. If you have any more questions, please add more.
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