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How to check the buyer's email on AliExpress?

| 2Person Answer

速卖通平台不允许卖家直接查看买家的邮箱。买家的联系方式只能通过平台提供的沟通工具进行交流,如站内信、聊天工具等。这是为了保护买家的隐私和信息安全,同时也是平台的规定。

如果需要与买家进行更深入的沟通,可以通过询问买家是否愿意提供邮箱等联系方式来进行,但是这需要得到买家的同意。

卖家应该遵守平台规定,不进行违规操作,保护自己和买家的权益。

Professional answer

C

海运电商在线

全球贸易及跨境物流行业观察者

AliExpress does not allow sellers to check the buyer's email directly. The buyer's contact information can only be communicated through the communication tools provided by the platform, such as in-site messages, chat tools, etc. This is to protect the buyer's privacy and information security, and is also the platform's regulations.

If you need to have a more in-depth communication with the buyer, you can ask the buyer whether he is willing to provide email and other contact information, but this requires the buyer's consent.

Sellers should abide by the platform regulations, not violate regulations, and protect their own and buyers' rights.

电商在线

见锐度、见洞察,聚焦互联网和新商业的创新媒体

In the AliExpress backend, the customer center can view the buyer's email

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