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What should I do if fresh produce does not support return or exchange after delivery?

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一般来说,如果商家在销售生鲜商品时没有明确告知消费者退货政策,那么消费者有权在一定时间内申请退货。

生鲜商品通常需要特殊的保存条件,如保鲜、冷藏或冷冻。这些商品一般属于散装售卖,并需要用称重打条码的方式进行售卖。其保质期相对较短,并且在消费习惯上也有很大的关联性。

常见的生鲜商品包括水果、蔬菜、肉品、水产、干货及日配、熟食和糕点。

因此,如果商家在销售生鲜商品时没有明确告知消费者退货政策,那么消费者有权在一定时间内申请退货。如果商家拒绝退货,消费者可以寻求法律援助或者向相关消费者保护机构投诉。

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Generally speaking, if the merchant does not clearly inform consumers of the return policy when selling fresh produce, then consumers have the right to apply for a return within a certain period of time.

Fresh produce usually requires special storage conditions, such as preservation, refrigeration or freezing. These products are generally sold in bulk and need to be sold by weighing and barcoding. Their shelf life is relatively short and is also highly correlated with consumer habits.

Common fresh produce includes fruits, vegetables, meat, aquatic products, dry goods and daily necessities, cooked food and pastries.

Therefore, if the merchant does not clearly inform consumers of the return policy when selling fresh produce, then consumers have the right to apply for a return within a certain period of time. If the merchant refuses to return the product, the consumer can seek legal assistance or complain to the relevant consumer protection agency.

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