淘宝生鲜不允许拒收和退货,这个说法是对的。因为生鲜类的产品保质期比较短,很容易在运输过程中保存不当而坏掉。如果在买家退货的运输过程中坏了,商家就不能够再卖出去,这会造成商家的损失惨重。所以一般生鲜是不允许拒收和退货的。如果你收到的生鲜是坏的,你可以联系商家进行赔付。
It is true that Taobao does not allow rejection and return of fresh produce. Because fresh produce has a short shelf life, it is easy for it to go bad due to improper storage during transportation. If it goes bad during the return transportation, the merchant will not be able to sell it, which will cause heavy losses to the merchant. Therefore, fresh produce is generally not allowed to be rejected or returned. If the fresh produce you receive is bad, you can contact the merchant for compensation.
Taobao fresh produce is clearly marked. We do not support seven-day unconditional returns. If you use this as an excuse to return or refuse to accept the product, we will not support it.