生鲜商品退货国家规定是:如果双方没有约定可以七天无理由退换货,那么除非有质量问题,否则不能退货。消费者权益保护法只规定了质量问题下,可以适用于七日内退货的,以及网购产品有权在七日内无条件退货;经营者提供的生鲜商品或者服务不符合质量要求的,消费者可以依照国家规定、当事人约定退货。
The national regulations for returns of fresh food are: if the two parties have not agreed that they can return or exchange goods without reason within seven days, then unless there is a quality problem, they cannot be returned. The Consumer Rights Protection Law only stipulates that if there is a quality problem, returns can be applied within seven days, and online shopping products have the right to be returned unconditionally within seven days; if the fresh food or services provided by the operator do not meet the quality requirements, consumers can return the goods in accordance with national regulations and the agreement between the parties.