Does Taobao's fresh food category not support returns?
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1Person Answer
不是不支持退货，是不支持7天无理由退货。如果买家收到商品是有问题的，那么一样可以申请退货退款哦，这个时候运费险就有作用了。
Professional answer
It's not that returns are not supported, but that returns are not supported within 7 days without reason. If the buyer receives the product and it is defective, then he can still apply for a return and refund, and this is when the freight insurance comes in handy.
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E-c News 2025-04-30 09:27:20
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