Douyin sent the wrong product, who bears the shipping cost?
卖家承担。
无理由退款，在抖音上联系商家退货是按照正常的流程退货。
因为商品质量的问题。运费先直接退入到你购买东西的付款账号里面，抖音怎么，卖家会承担运费的。买家进行退货的时候需要跟卖家进行沟通，如果是之前关注的店铺都有收藏了收到的商品不满意。卖家会承担运费的。
抖音退货上门取件怎么付运费，买家进行退货的时候需要跟卖家进行沟通，付款退货，在我的订单中找到需要售后的订单。
Professional answer
The seller bears it.
No reason for refund, contacting the merchant on Douyin to return the product is in accordance with the normal return process.
Because of the quality of the product. The shipping cost will be directly refunded to the payment account you used to purchase the item. How about Douyin? The seller will bear the shipping cost. Buyers need to communicate with the seller when returning the product. If it is a store you have followed before, you have collected it and are not satisfied with the received product. The seller will bear the shipping cost.
How to pay the shipping cost for Douyin return and door-to-door pickup? Buyers need to communicate with the seller when returning the product, pay for the return, and find the order that needs after-sales service in my orders.
You can contact customer service, they will bear the cost or give corresponding compensation
It must be borne by the Douyin store
Douyin’s own merchant sent the wrong goods, so the merchant should bear the shipping cost, the responsibility lies with them.
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