How can I return items purchased through Douyin live streaming for free shipping?
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2Person Answer
你买的是有运费险的商品，申请退货后自己先垫付邮费寄回，商家收到货确认后，运费险就会自动进行赔付所以就免运费了。
Professional answer
If you purchased a product with shipping insurance, you can pay the shipping fee yourself after applying for a return. After the merchant receives and confirms the goods, the shipping insurance will automatically pay the compensation, so the shipping fee will be free.
You can directly refuse to accept it, so you don’t need to pay for postage
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E-c News 2025-04-30 11:32:35
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