抖音七天无理由退货时,如果商家赠送运费险的话,运费是由卖家来进行承担的,否则是由买家承担运费;但如果购买的商品有质量问题,没有赠送运费险也是由商家承担运费。抖音七天无理由退货发起条件:消费者在签收商品之日起七天内,对支持七天无理由退货并符合完好标准的商品,可发起七天无理由退货退款!
Douyin's seven-day no-reason return, if the merchant offers shipping insurance, the shipping fee will be borne by the seller, otherwise the buyer will bear the shipping fee; but if the purchased product has quality problems, the merchant will also bear the shipping fee even if no shipping insurance is offered. Douyin's seven-day no-reason return initiation conditions: Within seven days from the date of receipt of the product, the consumer can initiate a seven-day no-reason return and refund for the product that supports seven-day no-reason return and meets the intact standards!
For seven-day unreasonable returns, the buyer does have to advance the shipping fee, because the consignee may handle this matter personally. If it is paid on delivery, it is inconvenient to handle. The buyer will advance the shipping fee first. If the product does not affect the second sale, it will pass the assessment, and then the payment and shipping fee will be transferred to your account or their special account
Pay first and the shipping fee will be returned to your account through the platform after the return is successful