You can apply for a refund. Because purchasing goods on Douyin is similar to offline purchases, both enjoy a seven-day no-reason return policy. If you need to return goods, you can find the purchased goods in the "Order" menu of the Douyin client and click "Apply for Return". The specific operation process can be viewed in the "Shopping Related" of the Douyin Customer Service Center. If the reason for the return is a product quality problem, you need to upload pictures and text descriptions according to the platform's instructions when applying for a return. If the return is due to your own reasons rather than product quality problems, you need to bear the relevant return fees and follow the return process required by the platform. In short, Douyin's return policy is very complete. Read the refund policy carefully before shopping. If you need to return goods, just follow the requirements.