1. Order query on Doudian. You can see all orders in the "Order Management" section of the Doudian backend.

2. You can query order information by order number, product name, mobile phone number, etc. to grasp the latest status of the order.

3. All orders that have not been shipped are in stock. You should check the delivery time limit of the order in time to avoid violations caused by overdue delivery.

4. Orders that have been shipped are orders that have uploaded real logistics order numbers. You need to pay attention to orders with abnormal logistics. If the logistics has not been updated for a long time, you should contact the logistics company in time and explain to the customer to avoid customer dissatisfaction caused by logistics problems, which will eventually lead to bad reviews.

5. After-sales orders are very important. You should promptly clarify whether the user in the after-sales order wants to return or refund, or return and refund, and understand the reasons for the return and refund.

6. If the customer returns the product due to quality problems, it is best to contact the user to modify the return reason to 7 days without reason, multiple shots, wrong shots, and other reasons that do not affect the quality return rate.