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Why can't I see what customers buy when selling on Douyin?

| 3Person Answer

1 抖音卖东西无法看到客户买的东西2 这是因为抖音平台的设计,为了保护用户的隐私和安全,卖家无法直接查看客户购买的具体商品信息3 抖音平台为了提供更好的购物体验,会提供订单管理功能,卖家可以通过订单管理功能查看客户的订单信息,包括购买的商品、数量、价格等,但无法直接查看客户购买的具体商品4 这样设计的目的是为了保护客户的隐私和购物安全,同时也避免卖家滥用客户的个人信息5 如果卖家需要了解客户购买的具体商品信息,可以与客户进行沟通,通过私信或其他方式获取相关信息。

Professional answer

L

电商人士

电商知识 电商动态 电商门路

1 You can't see what customers buy when selling on Douyin 2 This is because the design of the Douyin platform, in order to protect the privacy and security of users, sellers cannot directly view the specific product information purchased by customers 3 In order to provide a better shopping experience, the Douyin platform will provide an order management function. Sellers can view customers' order information through the order management function, including the purchased goods, quantity, price, etc., but cannot directly view the specific goods purchased by customers 4 The purpose of this design is to protect customers' privacy and shopping security, and also to prevent sellers from abusing customers' personal information 5 If the seller needs to know the specific product information purchased by the customer, he can communicate with the customer and obtain relevant information through private messages or other means.

移动电商那些事

分享移动电商最新动态和移动电商实操干货

Douyin merchants can only see the purchase records of customers in their own stores, but not the purchase records of customers in other merchants. In fact, it is the same as going to a physical store. They have their own records of how much customers have purchased in their own store, and cannot refer to the customer’s shopping records at other merchants. Moreover, the customer’s purchase channels are confidential and merchants cannot disclose them to the outside.

移动电商那些事

分享移动电商最新动态和移动电商实操干货

That is because before the customer receives the payment, the buyer’s money will not be given to the seller. Douyin officials will deposit it first.

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