关于这个问题,这可能是因为抖音上的商家使用了拼多多的物流服务。抖音等短视频平台有自己的购物功能,但是有些商家为了提高物流速度和服务质量,选择使用拼多多的物流服务来处理订单。所以,即使在抖音上购买的商品,也可能会通过拼多多的物流系统进行配送。
Regarding this question, it may be because the merchants on Douyin use Pinduoduo's logistics services. Short video platforms such as Douyin have their own shopping functions, but some merchants choose to use Pinduoduo's logistics services to process orders in order to improve logistics speed and service quality. Therefore, even if the goods are purchased on Douyin, they may be delivered through Pinduoduo's logistics system.
Because the supplier of Douyin and Pinduoduo is the same, you can call customer service to resolve the issue