How can I return or exchange clothes bought on Douyin if they are too big?

Question Time：2024-10-11 07:15:29 | 3Person Answer

1、首先在手机上打开抖音，进入抖音首页后点击右下角的“我”。

2、接着点击右上角的菜单图标，选择“我的订单”，在新的界面中再次点击“我的订单”。

3、找到要退货的订单点击进入订单详情，然后点击“申请售后”，选择“退货退款”。

4、最后提交退货退款申请，待商家同意申请后将商品寄出即可。

Professional answer

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1. First, open Douyin on your phone, and click "Me" in the lower right corner after entering the Douyin homepage.

2. Then click the menu icon in the upper right corner, select "My Orders", and click "My Orders" again in the new interface.

3. Find the order you want to return and click to enter the order details, then click "Apply for After-Sales Service" and select "Return and Refund".

4. Finally, submit the return and refund application, and the goods can be shipped after the merchant agrees to the application.

Open Douyin and click on me, find my order, click on my order and find the application for return and refund, apply for return and refund, and agree in Douyin. The return and exchange is completed. Douyin customer service is very good, and if there is a problem, the customer service will solve it quickly.

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You can contact the merchant or the merchant's customer service for the return and exchange conditions. Some merchants have stated that they do not agree to return and exchange. There is no way.

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