抖店APP在卖家发货时确实不会直接显示买家的发货地址,这是为了保护用户隐私和安全考虑的。卖家在发货前,需要先完成订单,点击“待发货”或“已发货”页面进入订单详情页,在订单详情页中可以查看买家的收货地址和联系方式,也可以在这里填写发货物流信息。
如果您仍然无法查看买家的发货地址,建议您尝试以下解决方案:
1. 确认订单状态:在抖店APP中,买家下单后需要等待卖家接单并完成发货操作后,才能确认订单状态。如果订单状态未发生变化,您可能需要等待一段时间或者联系卖家查询订单状态。
2. 检查账户权限:在抖店APP中,商家需要开通权限才能查看买家的发货地址和联系方式,确保自己的账户权限正常。
3. 联系客服:如果以上方法都无法解决问题,您可以尝试联系抖店APP客服,向他们详细说明您遇到的问题和困难,他们会尽快帮您解决问题。
需要注意的是,商家在处理发货问题时,需要严格遵守阿里巴巴平台的规定和法律法规,确保自己的操作合法合规,维护用户的利益和安全。
Doudian APP does not directly display the buyer's shipping address when the seller ships the goods. This is to protect user privacy and security. Before shipping, the seller needs to complete the order first. Click the "To be shipped" or "Shipped" page to enter the order details page. In the order details page, you can view the buyer's delivery address and contact information, and you can also fill in the shipping logistics information here.
If you still cannot view the buyer's shipping address, it is recommended that you try the following solutions:
1. Confirm the order status: In the Doudian APP, after the buyer places an order, he needs to wait for the seller to accept the order and complete the shipping operation before confirming the order status. If the order status has not changed, you may need to wait for a while or contact the seller to inquire about the order status.
2. Check account permissions: In the Doudian APP, merchants need to open permissions to view the buyer's shipping address and contact information, and ensure that their account permissions are normal.
3. Contact customer service: If the above methods cannot solve the problem, you can try to contact Doudian APP customer service and explain the problems and difficulties you encountered to them in detail. They will help you solve the problem as soon as possible.
It should be noted that when dealing with delivery issues, merchants need to strictly abide by the regulations and laws and regulations of the Alibaba platform to ensure that their operations are legal and compliant and safeguard the interests and safety of users.