1. Click the three horizontal lines

Enter the Douyin app on your phone and click the three horizontal lines icon;

2. Select Settings

3. Click About Douyin

4. Contact customer service to cancel

Call the customer service number to cancel.

If the merchant wants to withdraw from the Safe Shopping service, the merchant needs to go to the merchant backend-store-rights management page and click "Cancel". The cancellation will take effect at 4 am on T+2. During the cancellation of the "Safe Shopping" feature, the store homepage and product details page will no longer be transparent. After the cancellation is successful, the merchant can voluntarily go to the corresponding feature service product activation page to cancel the relevant sub-services.

Question

What to do if there is no backend

Answer

If there is no backend, you can call the customer service number

95152

10015 is also acceptable