主要是因为消费者下单之后,店铺对订单的审核比较慢。抖音一场直播下来,消费者大部分都是在同一时间段下单,抖音小店一时间需要处理的订单激增,这无疑提升了订单审核的工作量,如果又是人工审核,效率不高,很容易造成订单堆积,影响下一步操作,所以发货所需的时间就变慢了。
It is mainly because after consumers place an order, the store is slow to review the order. After a Douyin live broadcast, most consumers place orders in the same time period. The number of orders that Douyin stores need to handle surges at one time, which undoubtedly increases the workload of order review. If manual review is done, the efficiency is not high, which can easily cause order accumulation and affect the next step of operation, so the time required for delivery becomes slower.
The speed of delivery is actually irrelevant to the shopping platform. When you shop, you can contact the seller in advance about the delivery time. If you need it urgently, you can negotiate with the customer service to ship it earlier. After negotiation, place the order. Sometimes the slow arrival speed may be due to logistics. You can also check the logistics information in Douyin's My Order. Track the logistics.
Douyin is mostly self-operated merchants, and the logistics system is not perfect, so the delivery is slow