1. Receive daily visits, phone calls, letters and other consulting services from customers, and provide logistical services for the sales department.

2. Assist sales staff in order making, order tracking, sample delivery, and follow-up to provide assistance to the sales department.

3. Process reports, documents, files, materials, etc. handed over by sales staff.

4. Accept customer complaints, keep relevant records, and contact relevant sales staff in time to handle.