What chat tool does Douyin Store use?
用的是飞鸽系统。
飞鸽系统是抖音小店的IM客服系统，类似淘宝的千牛，商家可以通过飞鸽系统处理消费者咨询，解决售前售后问题。
飞鸽系统分为网页版（在浏览器上使用）和PC版（下载电脑软件）两种，目前PC版只支持 windows7 以上的64位/32位系统，不支持Mac系统。
网页版与PC版飞鸽目前功能完全一致，区别在于PC版系统更加稳定，并且提示弹窗以及提示声音更明显。
Professional answer
It uses Fei Ge system.
Fei Ge system is the IM customer service system of Douyin Store, similar to Qianniu of Taobao. Merchants can use Fei Ge system to handle consumer inquiries and solve pre-sales and after-sales problems.
Fei Ge system is divided into web version (used on the browser) and PC version (download computer software). Currently, the PC version only supports 64-bit/32-bit systems above Windows 7, and does not support Mac systems.
The web version and PC version of Fei Ge currently have the same functions. The difference is that the PC version system is more stable, and the prompt pop-up window and prompt sound are more obvious.
Douyin's Feige IM provides a communication channel for consumers and businesses
Similar Q&A
recommend How to use Starbucks Douyin group purchase coupons?
E-c News Continuously pushing e-commerce knowledge to you
Latest Q&A More
-
Do I need a trademark to open a franchise store on Pinduoduo to sell books?
#Pinduoduo#
-
How to withdraw from a Pinduoduo store
#Pinduoduo#
-
How to withdraw from Pinduoduo merchants
#Pinduoduo#
-
How to pay fees when closing a Pinduoduo store
#Pinduoduo#
-
How to withdraw from Pinduoduo
#Pinduoduo#
-
Which store on Pinduoduo is authentic?
#Pinduoduo#
-
Which stores on Pinduoduo can buy genuine products?
#Pinduoduo#
-
How to check the store under Pinduoduo
#Pinduoduo#
-
How to receive Pinduoduo online game products
#Pinduoduo#
-
How to sell the electronic version on Pinduoduo
#Pinduoduo#
E-c News 2025-06-28 02:55:10
- African netizens use China Africa cross-border e-commerce platform for online shopping
- how is the new seller of cross-border e-commerce doing?
- how can cross-border e-commerce Amazon sell on Amazon platform without goods?
- Amazon store opening process and cost analysis!
- Amazon plans to expand its pharmacy business on a large scale and will add same day delivery service