First, you can negotiate with the merchant. If the other party agrees to return the goods, they will send the delivery address in a private message, and then you just need to send it back to the address given by the other party. However, some merchants will not agree to return the goods, but will agree to give partial compensation. If the buyer agrees, you don’t have to return the goods.

Of course, for some users, they will also encounter some merchants that they cannot contact, so there is no way to return the goods. If you want to return the goods, you can also contact Douyin customer service to complain.