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Are merchants punished for out-of-stock or out-of-stock in Douyin?

| 1Person Answer

抖店缺货无货商家受到一定处理。

据抖音平台规定,如果商家缺货或缺货且未发货,商家应承担以下责任,根据消费者的需求和交易实际情况处理商品和支付问题,包括但不限于补发、交易退款等。按照《商家发货行为管理规则》中的缺货/无货向消费者支付赔偿。

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Merchants in Douyin who are out of stock or out of stock will be punished.

According to the Douyin platform regulations, if a merchant is out of stock or out of stock and has not shipped, the merchant shall bear the following responsibilities and handle commodity and payment issues according to consumer needs and actual transaction conditions, including but not limited to reissue, transaction refund, etc. Pay compensation to consumers in accordance with the out-of-stock/out-of-stock regulations in the "Merchant Shipping Behavior Management Rules".

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