I made a purchase on the Doudian platform and have paid, but now there is no news. What should I do?
在抖音平台上购物还是有保障的，付款后会有相应的订单号，点击右下角我的，进入页面，在右上角有个“三”点击进入，找到我的订单选项，即可找到你的订单全部情况，查看所购商品项，点击查看物流，即可知道所购商品的物流状态，按照上面的信息即可准备接收快递员配送的商品了。如商家一直未发货，可选择申请退款。
Professional answer
Shopping on the Douyin platform is still guaranteed. After payment, there will be a corresponding order number. Click on the "My" button in the lower right corner to enter the page. There is a "three" in the upper right corner. Click to enter. Find the "My Order" option and you can find all the information about your order. Check the purchased items and click on "Check Logistics" to know the logistics status of the purchased items. According to the above information, you can prepare to receive the goods delivered by the courier. If the merchant has not shipped the goods, you can choose to apply for a refund.
You can find My Orders when you shop on the Douyin platform and check the logistics situation. Click on My in the lower right corner and your avatar will appear. There are three horizontal bars in the upper right corner. Click on them and a shopping cart will appear. Then find My Orders and click on it, and all orders will appear.
Then open it and have a look. There is customer service and detailed logistics information below.
I bought an electric tester for 9.9 yuan from a merchant on the Doudian platform at 20:45 on the evening of September 12, but I have not received it yet. I sent a text message requesting a refund but it has not been implemented yet.
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