lv2 means that your live broadcast or store level is 2, not the novice period.

Douyin store merchants who have not reached LV1 or above for 60 consecutive days will be cleared.

Douyin store upgrade conditions are as follows:

The current customer complaint rate, product praise rate, and merchant service praise rate are all better than the upgrade index. Since the last level change, the average order volume on any day is greater than or equal to 80% of the current level limit, and the order evaluation rate on that day is greater than or equal to 10%, and the product and merchant service praise rate on that day is better than the upgrade index.