第一,在权益中心开通七天无理由退货和运费险,从七天无理由退货退款的订单不作品质退货,不计入评分。
第二,在客服上面设置这样一段话:
收到商品有任何不喜欢可以申请退款退货,并且配送上门取件!
First, open the seven-day no-reason return and freight insurance in the rights center. Orders refunded from the seven-day no-reason return will not be considered as quality returns and will not be included in the rating.
Second, set up a paragraph like this on the customer service:
If you don’t like the product after receiving it, you can apply for a refund and return, and the delivery will be delivered to your door for pickup!