How can I retrieve my order on Douyin Volcano Video?
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1Person Answer
如果您在抖音火山视频上购买了商品但是不小心删除了订单，您可以通过抖音火山视频客服找回订单。首先，打开抖音火山视频应用并进入“我”界面，然后点击“客服与帮助”，选择“订单相关问题”，接着选择“订单丢失/删除”，最后填写相关信息并提交申请。
客服人员会在24小时内处理您的申请并帮助您找回订单。
Professional answer
If you purchased something on Douyin Volcano Video but accidentally deleted the order, you can retrieve the order through Douyin Volcano Video customer service. First, open the Douyin Volcano Video app and enter the "Me" interface, then click "Customer Service and Help", select "Order-related issues", then select "Order Lost/Deleted", and finally fill in the relevant information and submit the application.
The customer service staff will process your application within 24 hours and help you retrieve your order.
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