Why don't I get a refund if I refuse to accept the items I bought on Douyin?
一般情况下是商家那边收到退货才会处理退款的，不是说包裹你拒收后就直接给你退款的，你拒收后快递还没有那么快退回的，如果你拒收就给你退到时你又让快递给你送去，商家也怕有损失，拒收退款的，至少得等到拒收的包裹有物流返回记录后商家才会给你处理退款的
Professional answer
Under normal circumstances, the merchant will process a refund only after receiving the returned goods. It doesn't mean that you will be refunded directly after you refuse to accept the package. The courier may not return it so quickly after you refuse to accept it. If you refuse to accept it and the courier returns it to you, the merchant is afraid of losses. If they refuse to refund, they will at least wait until there is a logistics return record for the rejected package before they will process a refund for you
If the items purchased on Douyin are rejected and no refund is given, does it mean that the user did not apply for a refund? After the user refuses to accept the items, he/she must actively apply for a refund and select the reason for the refund as rejection. In this way, the merchant will verify and refund the item. If the user does not apply for a refund after refusing the item, neither the platform nor the merchant will actively refund the item.
If the items purchased on Douyin are rejected, no refund will be given. You must negotiate with the merchant and he/she will agree to a refund.
Similar Q&A
recommend How to use Starbucks Douyin group purchase coupons?
E-c News Continuously pushing e-commerce knowledge to you
Latest Q&A More
-
Do I need a trademark to open a franchise store on Pinduoduo to sell books?
#Pinduoduo#
-
How to withdraw from a Pinduoduo store
#Pinduoduo#
-
How to withdraw from Pinduoduo merchants
#Pinduoduo#
-
How to pay fees when closing a Pinduoduo store
#Pinduoduo#
-
How to withdraw from Pinduoduo
#Pinduoduo#
-
Which store on Pinduoduo is authentic?
#Pinduoduo#
-
Which stores on Pinduoduo can buy genuine products?
#Pinduoduo#
-
How to check the store under Pinduoduo
#Pinduoduo#
-
How to receive Pinduoduo online game products
#Pinduoduo#
-
How to sell the electronic version on Pinduoduo
#Pinduoduo#
E-c News 2025-09-23 06:59:29
- African netizens use China Africa cross-border e-commerce platform for online shopping
- how is the new seller of cross-border e-commerce doing?
- how can cross-border e-commerce Amazon sell on Amazon platform without goods?
- Amazon store opening process and cost analysis!
- Amazon plans to expand its pharmacy business on a large scale and will add same day delivery service