Doudian's Spring Festival Shipping Rules are as follows:

Spring Festival Holiday: From February 9 to February 18, the entire network will suspend shipping, but orders can still be received, and after-sales service will be handled normally1.

Shipping Deadline and Packing and Shipping: Except for the Spring Festival holiday, the daily shipping deadline is 11:00. If the order volume on this day is large, it may cause shipping delays. Packing and shipping work is usually completed between 14:00 and 18:00 on the same day1.

Adjustment of Shipping Time on Holidays and Weekends: Since holidays and weekends may affect the shipping time, it is recommended that buyers pay attention to the prompts on the product details page to understand possible changes1.

Shipping arrangements under special circumstances: During the Douyin Mall Good Goods New Year Festival, merchants may make reasonable shipping time arrangements based on the payment time of the order and the inventory of the goods. Under normal circumstances, merchants will ship within one to three working days after the user's payment is completed to ensure that the goods can be delivered in time2.

Logistics methods and freight policies: The logistics services provided by Douyin Mall include express delivery and self-pickup. Users can choose the appropriate logistics method according to their needs. Express delivery is handled by reputable logistics companies to ensure that the goods are delivered safely and on time; self-pickup requires users to go to the designated location to pick up the goods2.

After-sales service: Douyin Mall is committed to providing users with comprehensive background support and services. If users encounter quality problems or other problems after receiving the goods, they can contact the merchant to return or exchange the goods. The merchant will provide corresponding solutions based on the actual situation to ensure that the rights and interests of consumers are not harmed