You can negotiate with the anchor to solve the problem. If the problem cannot be solved, you can contact the Douyin platform customer service to solve it. If you are not satisfied with the solution, you can call the consumer rights hotline 12345 to protect your rights. There are many people selling phone cards in the live broadcast room, and the services they introduce are very attractive and preferential. However, it is worth noting that the anchors selling phone cards only say that the preferential policies during the introduction are for the first month, and they do not say whether there will be discounts in the future. It is better to buy with caution