How can Doudian extend the after-sales time?
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1Person Answer
抖店延长售后时间，可使用【延长收货】功能(仅可延长一次)，支持延长7天，请在延长后的时间内完成售后处理，否则系统将自动退款。
若商家在消费者上传运单号后7天内未操作，则系统自动退款(节假日或疫情期间会调整时效)。
Professional answer
Doudian can extend the after-sales time by using the [Extend Receipt] function (can only be extended once), which supports an extension of 7 days. Please complete the after-sales processing within the extended time, otherwise the system will automatically refund.
If the merchant does not take action within 7 days after the consumer uploads the waybill number, the system will automatically refund (the time limit will be adjusted during holidays or epidemics).
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