It may be caused by a variety of reasons, but generally speaking it is not due to the problem of Douyin itself. First, it may be because the personal mobile phone number is filled in incorrectly or expired, resulting in the inability to receive the SMS verification code. Secondly, it is possible that the user's mobile phone is not within the signal coverage range or is set to SMS blocking and other functions, which will also cause the inability to receive the SMS verification code. Finally, it may be that the SMS is affected by factors such as network delay or busyness, resulting in the failure of the SMS to be delivered in time. Therefore, if the user encounters this situation, you can check whether your mobile phone number is filled in correctly or contact customer service to solve the problem.

It may be that the mobile phone does not have SMS permission or network problems that cause the SMS not to be received. After purchasing a product on Douyin, the system will send a text message to the user for confirmation and payment. If the user does not receive the SMS, it may be that the mobile phone does not have SMS permission or the signal is not good, so that the SMS cannot be received normally. In addition to the above reasons, it may also be that the mobile phone number bound by the user is incorrect or the SMS service is blocked. At this time, you can try to rebind the mobile phone number or contact customer service for processing. At the same time, it is also recommended that users check whether the mobile phone SMS settings are normal to ensure that the SMS cannot be received normally due to their own reasons.

1 The SMS may not be sent successfully due to the failure of mobile phone number verification.

2 Douyin will ask users to verify their mobile phone numbers before payment. If the verification fails, the SMS will not be sent successfully. Possible reasons include incorrect mobile phone number input, poor network signal, mobile phone arrears, etc.

3 If the user confirms that the mobile phone number he entered is correct and the signal is normal, he can try to resend the verification code or choose other payment methods to make the purchase.

It may be caused by mobile phone number or network problems, not Douyin platform itself. When using Douyin for shopping, you need to bind your mobile phone number as a way to verify your identity. If the mobile phone number is incorrect or cannot receive SMS, the SMS will not be received. In addition, in the case of poor network environment, SMS may not be received. It is recommended that users check their mobile phone number and network connection, or contact Douyin customer service for help. Extension: In order to ensure the security of user information and transactions, the Douyin platform will adopt a variety of verification methods during the shopping process, including SMS, graphic verification codes, etc. Users need to pay attention to comply with the relevant regulations of the platform and protect their accounts and information security. At the same time, the Douyin platform will continue to optimize the verification process and improve the user experience.

It may be because the mobile phone number is not bound or bound incorrectly. The reason is that when buying things on Douyin, you need to enter your mobile phone number in order to receive verification information and order information. If the mobile phone number is not bound or bound incorrectly, then you cannot receive text messages. In addition, it may also be caused by a poor network. Of course, if neither of the above two situations is true, you need to contact customer service for solutions.