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Do merchants on the Doudian platform check my order?

| 6Person Answer

1,抖店订单查询,抖店后台的“订单管理”处,可以看到所有订单

2,你可以通过订单编号、商品名称、手机号等查询订单信息,掌握订单最新的状态。

3,没有发货的订单均在备货中,你要及时查看订单的发货时限,避免超时发货导致违规。

4,已发货订单,是已经上传了真实有物流单号的订单,需要关注物流异常的订单,如果物流长时间没有更新,要及时联系物流公司,并向客户解释,避免因物流问题引发客户不满,最终导致差评。

5,售后中订单非常重要,要及时搞清楚售后订单中用户是要退货还是退款,又或者是退货退款,并了解退货退款的原因。

6,如果客户是因为品质问题退货,最好联系用户修改退货原因为7天无理由、多拍错拍不想要等不影响品质退货率的原因。

Professional answer

L

电商不平凡

电商不平凡,每日分析电商行业的最新活动案例

1. Doudian order query. In the "Order Management" section of the Doudian backend, you can see all orders.

2. You can query order information by order number, product name, mobile phone number, etc. to grasp the latest status of the order.

3. All orders that have not been shipped are in stock. You should check the delivery time limit of the order in time to avoid violations caused by overdue delivery.

4. Shipped orders are orders that have uploaded real logistics order numbers. You need to pay attention to orders with abnormal logistics. If the logistics has not been updated for a long time, you should contact the logistics company in time and explain to the customer to avoid customer dissatisfaction caused by logistics problems, which will eventually lead to bad reviews.

5. After-sales orders are very important. You should promptly clarify whether the user in the after-sales order wants to return or refund, or return and refund, and understand the reasons for the return and refund.

6. If the customer returns the product due to quality problems, it is best to contact the user to modify the return reason to 7 days without reason, multiple shots, wrong shots, and other reasons that do not affect the quality return rate.

调皮电商

关注:电商零售·营销·产业互联网,用顽皮的态度,呈现新鲜的视角,我们永远是你科技商业资讯的一道美味大餐! 在枯燥的商业世界里,皮一下,很开心!

1. First, open the Douyin short video APP on your mobile phone;

2. Enter the Douyin interface and click "Me" in the lower right corner;

3. In my interface, click the three horizontal bars in the upper right corner;

4. In the pop-up menu bar on the right, click "More functions";

5. In the more functions interface, click "Shopping Assistant";

6. In the shopping assistant interface, click "Order";

7. In the all orders interface, you can check the status of Douyin shopping orders.

调皮电商

关注:电商零售·营销·产业互联网,用顽皮的态度,呈现新鲜的视角,我们永远是你科技商业资讯的一道美味大餐! 在枯燥的商业世界里,皮一下,很开心!

On the Douyin platform, if you buy something and want to check the order, just open Douyin, click "My" in the lower right corner, and there will be an order in the upper right corner. Open the order and you will see the goods you bought. To see the express delivery situation, click on logistics, which is the same as Taobao! The only difference from Taobao is that if you buy goods with freight insurance, the freight insurance will not be immediately transferred to Alipay when you return the goods, but will be transferred to Douyin's change after two or three weeks!

电商科技达人

一直忘记告诉你、我有多么幸运遇见你!!!

1. First, open the Douyin main page, click "Me" in the lower right corner, on the personal settings page, click the upper right corner, pull out the personal settings details, and select "Order".

2. After entering the order settings page, you can see the prompt "Orders must be authorized before they can be displayed", which means that you need to actively authorize the Douyin platform to display third-party order information. Click "Authorization Management" in the upper right corner.

3. After entering the authorization management page, you can see the authorization third party to open and close buttons, just choose to open.

4. After opening, return to the previous page. At this time, you can see the order information purchased on the Douyin platform. Click the order to view the details.

5. For order logistics inquiries, just click the "View Logistics" button in the lower right corner of the order you want to query to query all the logistics information of the order. If you have any questions about this, you can also contact the customer service and merchant at the bottom of the interface for consultation to understand the specific situation.

电商娱记

电商从业者,在电商事件和新闻有独特的见解,就职阿里巴巴,天下网商。

Download a Douyin app and log in with your account and password. Open the Douyin app, click on Mine, and click on Order Management to view your orders. You can also see where your order was sent from and to, and from where it was sent to your destination. In the meantime, you can also contact the shipper, check the quality of the product you bought, and which courier company delivered it.

聊电商

聊电商,互联网老兵,和你聊点互联网、电商、科技的那点事

You can check the order of the goods purchased on the Toutiao Douyin platform. First, log in to the Toutiao Douyin platform, then enter it, open the personal center on the homepage, and view the messages. At this time, you can see your order message, which is the order information of the goods you purchased, and you can check whether it has been shipped, as well as the courier information.

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