是2020年6月,抖音成立自己的电商部门,抖音小店官方应用程序“抖店”开始上线
抖音,是由今日头条孵化的一款音乐创意短视频社交软件。该软件于2016年9月20日上线,是一个面向全年龄的短视频社区平台。
抖音电商致力于成为用户发现并获得优价好物的首选平台。众多抖音创作者通过短视频/直播等丰富的内容形式,给用户提供更个性化、更生动、更高效的消费体验。同时,抖音电商积极引入优质合作伙伴,为商家变现提供多元的选择。
与传统电商相比,抖音内容电商的经营模式有着不同的“用户—内容—商品—服务”链路,要充分挖掘抖音平台的价值,就需要匹配抖音内容电商业务逻辑的经营模式。这种新经营模式的核心基础是:好内容+好商品+好服务。
所谓“好内容”即经营好抖音号,通过短视频+直播,积累粉丝、建立粉丝认知、沉淀粉丝价值;“好商品”即经营好抖店,让品质、价格俱优的商品。
通过好内容和目标用户进行连接、购买;“好服务”即做好履约和售后服务,用户下单远远不是结束,平台和商家一起为消费者提供良好的整体购物体验。
In June 2020, Douyin established its own e-commerce department, and the official Douyin store application "Doudian" went online.
Douyin is a music creative short video social software incubated by Toutiao. The software was launched on September 20, 2016 and is a short video community platform for all ages.
Douyin e-commerce is committed to becoming the preferred platform for users to discover and obtain good products at good prices. Many Douyin creators provide users with a more personalized, vivid and efficient consumption experience through rich content forms such as short videos/live broadcasts. At the same time, Douyin e-commerce actively introduces high-quality partners to provide merchants with diverse choices for monetization.
Compared with traditional e-commerce, the business model of Douyin content e-commerce has a different "user-content-product-service" link. To fully tap the value of the Douyin platform, it is necessary to match the business logic of Douyin content e-commerce. The core foundation of this new business model is: good content + good products + good services.
The so-called "good content" means operating a good Douyin account, accumulating fans, building fan awareness, and accumulating fan value through short videos + live broadcasts; "good products" means operating a good Douyin store, providing products with both good quality and good prices.
Connecting and purchasing with target users through good content; "good service" means providing good fulfillment and after-sales service. The user's order is far from the end. The platform and merchants work together to provide consumers with a good overall shopping experience.
In June 2020, Douyin established its own e-commerce department, and the official Douyin store application "Doudian" went online