What should I do if the Douyin merchant does not provide after-sales service?
1.一直和商家客服沟通，态度强硬一点，一直磨。
2.找抖音官方客服，一直人工服务投诉这件事，如果人工服务不解决，直接投诉人工服务。
3.找到网点注册所在的地址，打消费者投诉热线。
4.给抖音官方热线打电话，进行投诉。
一般三、五天就能解决了
Professional answer
1. Keep communicating with the merchant's customer service, be tough and keep grinding.
2. Find Douyin's official customer service and complain to the manual service. If the manual service does not solve the problem, directly complain to the manual service.
3. Find the address where the outlet is registered and call the consumer complaint hotline.
4. Call the Douyin official hotline and make a complaint.
It can usually be solved in three to five days
If the Douyin merchant does not provide after-sales service, you can negotiate with the merchant first. If the merchant does not provide you with a solution, you can file a complaint with the merchant on the backend platform, and the problem will be solved for you
You can file a complaint with the Douyin platform’s customer service. Open My Account and find the customer service center. The platform’s customer service will negotiate with the merchant based on the evidence you provide. If the evidence is insufficient, it will be difficult to handle.
If the platform’s customer service cannot handle it, you can file a complaint with the merchant’s local market supervision bureau.
You must pay in full when buying things on Douyin, so why are there installment deductions?
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