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What should I do if the seller of Pinduoduo sends empty goods

| 2Person Answer

保存证据,并向平台投诉。拼多多是不允许卖家空发货的,一旦发现,可以保存证据,向平台投诉。平台核实之后,会对卖家进行处罚,并对买家进行赔偿。

Professional answer

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Save the evidence and complain to the platform. Pinduoduo does not allow sellers to deliver goods. Once found, you can save evidence and complain to the platform. After the platform is verified, the seller will be punished and the buyer will be compensated.

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If the merchants of Pinduoduo send empty packaging to customers, they can contact the customer service for communication and negotiation, and the customer service can reissue them. If the merchants refuse to be responsible, they can contact the official customer service to make claims.

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If you ignore the customer service first, find the official Xiao Er to complain!

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