The method of eBay refund on mobile phone is as follows:

1. You and the buyer both agree to cancel the transaction, go to the mediation center to file a case. Select "I want to cancel the transaction" in "Item Sold". You can take this action at any time within a period of up to 45 days after the item is posted. The buyer has 7 days to respond to the case you filed. If you have not received a response after 7 days, please close the case and you will get a refund of the transaction fee.

2. The buyer has not paid, go to the mediation center to file a case. In the "Item Sold" section, select "I haven't received the item payment yet". You can take this action 7-45 days after the item is posted; or, if the buyer is no longer a registered member of eBay, you can take this action immediately after the listing ends. From the time you file a bid abandonment case, the buyer has 7 days to respond: - If the buyer still does not respond after 5 days, the system will send another reminder email; - If the buyer does not respond within 7 days, you can close the case and the buyer will receive a bid abandonment warning.