不管是国内电子商务还是跨境电子商务,西班牙都是欧洲最具潜力的国家。西班牙消费者更倾向于在网上而非实体店购物。
最近一项关于西班 牙电商产业的研究表明,有35%的消费者每月至少网购一次,且有将近一半的西班牙消费者在2016年的网购次数为4~12次。超过一半的西班牙网络消费者有从外国网络商店购物的经历,西班牙消费者从国外网站购物的比重占西班牙总的电子商务收入的44.2%,这使西班牙成为一个有利可图的跨境电商市场。
西班牙消费者主要从英国、中国、美国和德国等国家购买商品,主要购买服装和鞋类等商品。西班牙电子商务发展成熟,速卖通、亚马逊、ebay均已入驻西班牙市场。
2.需求特征
(1)购买人群特征。西班牙买家男女比例平均,买家年龄集中在16~34岁,以学生和上班族为主。西班牙买家不具备非常高的支付能力,因此比较在意商品价格。
(2)购物习惯。多数西班牙买家习惯使用台式机浏览购物,使用手机和平板电脑的也有一定的比例。值得一提的是,有26.2%的买家不止使用一种设备进行购物。西班牙人多通过关键词搜索来购买商品,在购买之前他们会进行全站比价并参考好评(西班牙人评论为主),而朋友和Facebook推荐的卖家也是他们选择的对象。
(3)特殊需求。卖家在西班牙销售商品除了要做到尺码齐全外,服装等商品一定要附尺码表。
Whether it is domestic e-commerce or cross-border e-commerce, Spain is the country with the most potential in Europe. Spanish consumers prefer to shop online rather than in physical stores.
A recent study on the Spanish e-commerce industry showed that 35% of consumers shop online at least once a month, and nearly half of Spanish consumers shop online 4 to 12 times in 2016. More than half of Spanish online consumers have experience shopping from foreign online stores. The proportion of Spanish consumers shopping from foreign websites accounts for 44.2% of Spain's total e-commerce revenue, making Spain a profitable cross-border e-commerce market.
Spanish consumers mainly purchase goods from countries such as the United Kingdom, China, the United States and Germany, mainly purchasing clothing and footwear. Spanish e-commerce is mature, and AliExpress, Amazon and eBay have all entered the Spanish market.
2. Demand characteristics
(1) Characteristics of the purchasing population. The ratio of male to female buyers in Spain is even, and the age of buyers is concentrated between 16 and 34 years old, mainly students and office workers. Spanish buyers do not have a very high ability to pay, so they are more concerned about the price of goods.
(2) Shopping habits. Most Spanish buyers are accustomed to using desktop computers to browse and shop, and a certain proportion use mobile phones and tablets. It is worth mentioning that 26.2% of buyers use more than one device to shop. Spaniards often purchase goods through keyword searches. Before buying, they will compare prices across the entire site and refer to good reviews (mainly Spanish reviews). Sellers recommended by friends and Facebook are also their choices.
(3) Special needs. In addition to having a full range of sizes, sellers selling goods in Spain must also provide size charts for clothing and other products.