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Can an eBay account be closed if it is frozen?

| 1Person Answer

如果eBay卖家的表现不达标,或者是有违规情况的话,那么是可能会导致账号冻结的情况的。当然,eBay也是会给卖家申诉解冻的机会的。

eBay卖家申诉的流程也很简单,最主要就是准备好申诉材料,然后提交即可。

一般来说,如果你的eBay账号被冻结,平台也是会发送一封邮件给你,告知你冻结的具体原因。如果在账号被封后48小时内没有收到反馈,那么可以致电eBay尝试申诉。

所以大家一定要遵守平台规则。例如虽然eBay允许卖家拥有多个平台账户,但eBay严格禁止创建新账户,以免封掉账户。一旦eBay发现新账户和被冻结账户的关系,eBay很可能会关闭所有账户。

所以遇到eBay账号被冻结,卖家不要太担心,也不要第一时间去重新注册,毕竟重新注册就意味着你所有的东西都要重头再来,这样是不利于你在eBay发展的。

Professional answer

C

海运电商在线

全球贸易及跨境物流行业观察者

If an eBay seller's performance is not up to standard or there are violations, then the account may be frozen. Of course, eBay will also give sellers the opportunity to appeal for unfreezing.

The process for eBay sellers to appeal is also very simple. The most important thing is to prepare the appeal materials and then submit them.

Generally speaking, if your eBay account is frozen, the platform will also send you an email to inform you of the specific reason for the freeze. If you do not receive feedback within 48 hours after your account is blocked, you can call eBay to try to appeal.

So everyone must abide by the platform rules. For example, although eBay allows sellers to have multiple platform accounts, eBay strictly prohibits the creation of new accounts to avoid blocking accounts. Once eBay discovers the relationship between the new account and the frozen account, eBay is likely to close all accounts.

So if an eBay account is frozen, sellers should not worry too much, and do not re-register immediately. After all, re-registering means that all your things have to start from scratch, which is not conducive to your development on eBay.

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