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Can the merchant cancel the order after clicking "shipping" on eBay?

| 1Person Answer

如果卖家已经发货是不能取消订单的。

第一步:登录自己的eBay账号之后,点击“My eBay”,然后找到“purchase history”;

第二步:找到购买记录,找到想要取消的订单,点击右侧的“More actions”;

第三步:之后点击“Cancel order”,就可以取消订单了;

第四步:eBay会将取消订单的请求发送给卖家,还没发货的话,就可以取消成功。

eBay买家取消订单,这几点是一定要注意的,否则会有不小的影响:

1、如果订单还没发货,可以在1小时内取消;如果超过1小时还没发货的话,就要跟卖家联系进行取消;

2、卖家发货之后,是不能取消订单的,需要等收到货之后,进行退货申请;

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If the seller has already shipped the goods, the order cannot be canceled.

Step 1: After logging into your eBay account, click "My eBay" and then find "purchase history";

Step 2: Find the purchase record, find the order you want to cancel, and click "More actions" on the right;

Step 3: Then click "Cancel order" to cancel the order;

Step 4: eBay will send the request to cancel the order to the seller. If the goods have not been shipped yet, the cancellation can be successful.

When eBay buyers cancel orders, they must pay attention to the following points, otherwise there will be significant impacts:

1. If the order has not been shipped, it can be canceled within 1 hour; if it has not been shipped for more than 1 hour, you must contact the seller to cancel it;

2. After the seller has shipped the goods, the order cannot be canceled. You need to wait until you receive the goods before applying for a return;

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