It may be caused by the payment agent. It is best to contact the payment agent to see if he has had such a situation before. Generally, the eBay account must be bound to your PayPal account. If the PayPal payment agent has paid for many people, and some of them have problems with their eBay accounts, your account may be affected. It is best to call eBay yourself to find out the situation.

Your payment may be reviewed by eBay and then returned to you. Since the account is frozen, you cannot contact the seller. It is recommended to contact the seller after resolving the account problem.

If eBay does not review, the seller will generally ship the goods to you, so you don't have to worry about this