首先可以联系卖家确认是否发货,确认发货的物品追踪号是否正确,然后刷新系统,直接在您的ebay账户购物记录中找到这个跟踪号,点击,我看到你这里的跟踪号没有信息,可能的结果有:
1,卖家上传假的跟踪号2,卖家上传了跟踪号之后未及时联系邮局揽收物品3,EUB系统问题不过,你不要担心,ebay的买家保护政策就是预计的时间里没有收到物品就可以开启未收到物品的纠纷。一般都是支付后的45天内来开启这个纠纷的。纠纷开启后7天,卖家没有回应纠纷的,可以直接升级case到ebay客服专员处理
First, you can contact the seller to confirm whether the item has been shipped and whether the tracking number of the shipped item is correct. Then refresh the system and find the tracking number directly in your eBay account shopping record. Click, I see that there is no information on your tracking number here. The possible results are:
1. The seller uploaded a fake tracking number 2. The seller did not contact the post office in time to collect the item after uploading the tracking number 3. EUB system problem However, don’t worry, eBay’s buyer protection policy is that if you do not receive the item within the expected time, you can open a dispute for non-receipt of the item. Generally, the dispute is opened within 45 days after payment. If the seller does not respond to the dispute within 7 days after the dispute is opened, you can directly escalate the case to the eBay customer service specialist for processing
When you open the link of the product you bought, there is a message "You won this auction. | View order details" in the upper left corner. Please click "View order details" and then scroll down. If the seller has not shipped the product yet, it will show your personal opinion. Thank you for your support.