eBay believes that if there are many buyers returning products and asking for refunds, this often puts the seller's indicators at risk. To compensate for this, under the new eBay return policy, sellers will have two days to process refunds. After the deadline, eBay will automatically refund the buyer based on the product refund progress and return details. Once the buyer's refund is returned, eBay will automatically close the refund request to protect the seller from further refund requests and protect their indicators from unnecessary impact.

· From January 1, 2018, once eBay finds that the return has been received by the seller, they will have 2 business days to initiate a refund for any new return application

· From August 1, 2018, if eBay finds that the returned product has been delivered to the seller and two business days have passed, eBay will refund the refund to the buyer.