1. You can communicate with customers and offer them to cancel their orders voluntarily.

2. When eBay products are out of stock, customers can choose to wait or cancel their orders. In order to make customers cancel their orders happily, you can tell customers the reasons why the products are out of stock, such as supply chain problems, insufficient inventory, etc. At the same time, you can provide some compensation measures, such as refunds, coupons or other discounts, to increase customer satisfaction.

3. In addition, in order to avoid similar situations, you can provide customers with other alternative products or recommend other reliable sellers to extend the service content. This can help customers find satisfactory alternatives and increase their trust in the platform.