In recent years, with the rapid development of cross-border e-commerce, many foreigners have also begun to buy products online. eBay has become a very popular cross-border e-commerce platform, but some eBay buyers have reported that they will encounter the situation where their accounts cannot purchase products. Why is this? What are the reasons? Let's take a look.

1. Newly registered accounts

For newly registered buyer accounts, eBay has a "temporary purchase quantity" limit. If the buyer has purchased other products on eBay before, and the number of products has reached the limit, then the user's eBay account will not be able to purchase products.

When buyers encounter this situation, they can contact the platform customer service to lift the restrictions and apply to increase the purchase quantity, so they don't have to worry about purchasing products.

2. PayPal account problem

If the eBay account is not bound to a bank card or PayPal account, it is also impossible to place an order successfully; and if it is bound to a PayPal account, the account also needs to be authenticated.

3. Marked as a bidder without a buyer by the platform

If the buyer fails to pay in time after successfully participating in the auction, the platform will consider it as a "bidder without a buyer" and mark it accordingly, and the buyer will not be able to participate in the auction afterwards. If the number of times is too many, such as more than 5 times, your buyer account will be frozen, and in serious cases, the account will be directly cancelled.

4. Frequent cancellation of orders

On the eBay platform, buyers can apply to cancel orders within 1 hour after placing an order, and can also contact the seller to cancel the shipment before the seller ships the goods. However, if the buyer cancels the order too many times, the eBay platform will restrict your account purchase, because the platform will believe that such an account will have a bad impact on the seller and the platform.

Therefore, it is recommended that buyers purchase products on the platform according to their own needs, and do not cancel the order after making a large number of purchases, which will have a bad impact on your order and account.

5. Too many bids

Some eBay sellers have certain quantity restrictions when setting the number of bids. For example, they only allow you to complete one bid in the store and cannot participate in other bids, so you can only buy the product once.