In general, this job requires you to be careful and patient enough, and be able to flexibly use relevant skills to deal with some unexpected events. At the same time, you must be able to familiarize yourself with the main product lines of the company's operations as soon as possible, from usage methods, functions, to possible after-sales problems and the accumulation of solutions. As for the development direction: I can introduce three to you. The first is the customer service supervisor. In addition to the above, this requires good training capabilities and team management and motivation capabilities.

The second is the comprehensive operation supervisor, which is the customer service supervisor plus the sales supervisor, plus the logistics supervisor. That is to say, on the premise that the customer service supervisor does a good job, he is familiar with product development, sales strategies and processes, and can do a good job of docking with the logistics company, and is fully responsible for the normal operation of the company. The third is: TA consulting services.

This is a higher requirement. Not only do you understand comprehensive operations, but you are also familiar with the use of third-party ERP systems, and you have insight into the latest changes in eBay rules. You can analyze other sellers' accounts, provide effective improvement plans, and charge consulting service fees. That's all for now. I hope it will be helpful to you!