Yes.

Even if the Taobao store no longer exists, consumers can still apply for a refund. This is the guarantee given to consumers by the platform. There is no need to worry about losing their money in vain.

Consumers who want a refund can check whether the status is waiting for shipment or shipped. If it is waiting for shipment, just apply in the background.

If it has been shipped, just apply for a refund for not receiving the goods. If the seller does not handle it, the money will automatically be transferred to your account after the time is up.