买家提出退货请求时,eBay是会发送邮件或者消息进行通知的,卖家必须在 3 个工作日内回应请求并解决买家的问题。
如果卖家在期限内无法解决退货问题,而买家要求 eBay 介入协助。
在某些情况下,eBay可能会向买家发放退款并向您追究补偿,而不要求买家退回物品。
When a buyer requests a return, eBay will send an email or message to notify the seller, and the seller must respond to the request and solve the buyer's problem within 3 working days.
If the seller cannot solve the return problem within the time limit, and the buyer asks eBay to intervene and assist.
In some cases, eBay may issue a refund to the buyer and ask you for compensation without requiring the buyer to return the item.